Shipping & Delivery
How much is delivery?
Your delivery charge will be shown on your shopping basket as you shop. All UK orders under 0.1kg will be £2.95. Orders over that up to 2kg will incur a delivery charge of £3.95. Orders over 2kg will be charged at £5.00.
UK orders of £60.00 or more will be delivered free of charge regardless of weight.
Overseas deliveries are all priced depending on weight and destination. The price will be shown on your shopping basket.
When will my parcel arrive?
The vast majority of parcels are shipped by first class mail or courier (depending on weight) within three working days. Royal Mail aim to deliver more than 90% of First Class mail by the next working day but this cannot be guaranteed. If there is going to be a delay in you getting your order, due to a stock shortage for example, we will contact you by e-mail.
If you have a deadline for delivery such as a birthday, please give us a ring or e-mail so that we can make sure you get it on time. Express (next day) deliveries can be arranged with us by phone (0115 9679444).
We are conscious of other “deadlines” during our busiest periods such as St George’s Day, Christmas, football/rugby tournaments and go out of our way to make sure that all orders are sent in time. Express (next day) deliveries can be arranged with us by phone.
Delivery aims for the rest of the world are as follows:
Western Europe 4-12 working days
Outside Europe 5-12 working days